When we quote a time, we deliver to it. The only exception is due to an issue beyond our control. However, it is always advisable to leave extra time for any issues, requested changes, making payment and files being delivered.
Should you need your files sooner than quoted please ask for our express service. Express jobs are subject to a 30%, 50% or 100% fee depending on the speed required. This is because we will need to prioritize the work over other customers and/or work outside normal business hours.
If you are launching your book on a fixed date it is important to be aware of the other times involved in the process. A novel printed with the fastest digital printers and express shipped will still take a week to reach you, and color books can take much longer.