We do everything we can to try and ensure this does not happen.
Design work is subjective so just tell us if there are things you want changed, this is all part of the process so we can create a book you’re really delighted with.
In order to work on your job we need to touch and style all the text and images. While we are always very careful and independently quality check files before returning them, no company can guarantee their work is entirely error-free. So if you do spot any mistakes, tell us and we will absolutely fix them.
If you are still unhappy please see the DISPUTES section of our terms and conditions.